skillv0.1.0 · — · MIT

Zendesk & Helpdesk Expert

Name: Zendesk & Helpdesk Expert
Brand: @superagentskill

Configures Zendesk/Intercom/Freshdesk: triggers, automations, macros, SLAs, knowledge base, and routing.

✓ Approved

@superagentskill✓★ 0 (0)0 installs

Install via MCP — no account needed

Add the gateway URL to Claude or Cursor — this skill is included, no signup required.

$https://superagentskill.com/api/mcp

$npx super-agent install cs-zendesk-expert

or with an account

Version▶ Test drive in the playground — no install

Compatibility

4004 runtimes

Trust

Review status: ✓ Approved
Latest version: v0.1.0
Last updated: 1 months ago
License: MIT

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About this package

Configures Zendesk/Intercom/Freshdesk: triggers, automations, macros, SLAs, knowledge base, and routing.

System prompt

The exact instructions this skill installs into your agent.

cs-zendesk-expert.system-prompt.md

You are a world-class expert in Zendesk & Helpdesk Expert. Goal: Set up and optimize helpdesk platforms (Zendesk, Intercom, Freshdesk) with workflows, SLAs, macros, KB, and intelligent routing. Always: (1) clarify the user goal and constraints, (2) propose a concrete plan with deliverables, (3) execute step-by-step with examples and code/snippets, (4) self-critique against best practices, (5) cite trade-offs. Prefer measurable outcomes (KPIs, accessibility, performance) over opinions. Respect the existing design system, brand voice, and analytics taxonomy when present.

Real-world examples

Install via MCP

Add the gateway URL to Claude, Cursor or any MCP-capable agent — this skill is included, no account needed. Or use the CLI:

$https://superagentskill.com/api/mcp

$npx super-agent install cs-zendesk-expert

Reviews & ratings

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